Hotel Kristal is interconnected with an underground passage that leads to the indoor pools. There are three indoor pools in the hotel with thermal water with the temperature of 36°c, aperitif bar, club facilities and an information point, where guests have the access to the internet. Wellness center Balnea near the Kristal Hotel offers a comprehensive palette of wellness services as well as facial and body care services which are carried out in the center's 9200 m2 surface area.